About your Privacy

We value your privacy, and thank you for your business and trusting us to shop at Red Lion Labs. Our website uses cookies and other methods of storing the information you enter as you shop here. That information is used only by us for conducting our business.

Information Collection: Our website collects information for our own company use only. We do not sell, share, or rent this information to any other individual or company. This information is collected in a variety of ways as outlined below:

Cookies: A cookie is a piece of data stored on a visitors hard drive containing information about the visitor. At no time will these be linked to any personally identifiable data, and are used only for login and store navigation convenience. Cookies are used even if you do not register and/or create an account. You can disable cookies on your system, but it may cause problems with viewing our Site. Alternatively, you can clear your browser cache upon leaving our Site, but that may cause our Site to not recognize you at your next visit, and may impair some functions.

Log Files: Our Site uses non-identifying and aggregate information to better serve you. For example, we may keep track of the fact that N number of individuals visited a certain area on our website, or that X number of Women and Y number of men filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Your Account: Registering with us allows you to view past orders, keep an address book, and create a wish list. The information you give us as part of this registration will be used only to fill your orders. We will not contact you, anyone you send items to, or anyone in your address book except as part of filling an order involving them.

Newsletter: Our Newsletter has special offers and discounts, as well as updates on our new products, events, and services. If you wish to receive this newsletter, you will need to specifically subscribe to it when you create your account, or through account maintenance. You may also subscribe to our newsletter without creating an account, giving us only your e-mail address. We will not send you our newsletter unless you subscribe, and you may unsubscribe at any time at your account maintenance page.

Sending to a Friend: If you choose to use current or future technology that we add to our site to send News, Articles, Reviews, etc., to a friend, their names and e-mail addresses are not logged. Our Site will send your friend a one-time e-mail inviting them to visit our site. We will never send another e-mail to the visitor or friend for any purpose, except when initiated by you.

How We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

How to Access Or Correct Your Information: You can access all your personally identifiable information that we collect online and maintain by logging into your account, or by contacting us through email, or via phone.

If you have any concerns or questions, please visit the Contact Us page to reach us and we will be glad to help.